Contact Us
We’re here to assist with your orders, questions, and support requests.
Introduction
At PureLabPeptides, we are committed to protecting your privacy and handling your personal data with transparency and care.
This Privacy Policy explains how we collect, use, and protect your information when you use our website.
Information We Collect
We may collect the following information when you interact with our website:
- Name
- Email address
- Billing and shipping address
- Order details
- Payment-related information (processed securely via third-party providers)
- Website usage data (via cookies and analytics tools)
How We Use Your Information
Your information is used to:
- Process and fulfil orders
- Communicate with you regarding your order or enquiries
- Improve our website and services
- Maintain security and prevent fraud
We only use your data where necessary and in line with applicable laws.
Pyament Information
We do not store sensitive payment details such as full card numbers.
Payments are processed through secure third-party providers, and their privacy policies apply to those transactions.
Cookies
Our website uses cookies to enhance your browsing experience and improve functionality.
Cookies may be used to:
- Remember user preferences
- Analyse website traffic
- Improve performance
You can manage or disable cookies through your browser settings.
Data Sharing
We do not sell or trade your personal information.
We may share limited information with trusted third parties where necessary, such as:
- Delivery and courier services
- Payment providers
- Website analytics services
These parties are required to handle your data securely.
Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, or disclosure.
Your Rights
Under UK data protection laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain uses of your data
To exercise these rights, please contact us through the website.
Data Retention
We retain personal data only for as long as necessary to fulfil our services and comply with legal obligations.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us via the website contact page.
Important Notice
All products sold by PureLabPeptides are intended strictly for research purposes only.